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Customer Online Support

BeamYourScreen 2.0

BeamYourScreen 2.0: Software program for desktop sharing, web demos, and online meetings. online sessions as you want. Meet more often while at the same time saving on travel time and expenses. BeamYourScreen is completely secure. Industry-standard security features ensure data security and hence confidentiality of your session information. Key benefits: Increase productivity by adding desktop sharing capability to everyday communication. Reduce operational costs associated with customer acquisition and customer support. Increase sales






ZaZaCHAT 2.1: ZaZaCHAT Live Help - FREE web-based Live Chat for Live Help and Live Support
ZaZaCHAT 2.1

Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation

e commerce, live person, web chat, text chat, live chat for websites, live help for websites, website live help, ajax chat, visitor tracking





ZaZaAlerter 2.5: ZaZaAlerter windows console for website Live Chat, Live Help and Live Support
ZaZaAlerter 2.5

Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation

e commerce, live person, text chat, live chat for websites, live help for websites, ajax chat, visitor tracking



Polar Help Desk 4.1: Web based help desk that tracks incidents, integrates with e-mail and more.
Polar Help Desk 4.1

customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations

customer support software, technical support, web based help desk, trouble ticket, helpdesk system, online technical support, help desk software, helpdesk, help desk, helpdesk software, computer technical support



Beyond Remote Support 2007: Provide Remote Desktop Support thru firewalls in seconds via e-mail, chat & web
Beyond Remote Support 2007

Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website!), giving you speed combined with the power of web services. Support unlimited customers/license. Try it for free for 30 days and stop paying exorbitant monthly fees!

remote desktop control, pcanywhere, remote support, remote support software, remote control software, customer support, desktop sharing, helpdesk software, online collaboration, remote solution, remote assistance



CustomerReach 3.0: Provide live chat on your web site and monitor visitor activity in real-time.
CustomerReach 3.0

Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.

support, keyword, instant, geolocation, service, chat, online, message, helper, visitor, person, live, customer



Polar Help Desk Free 4.1: Web based help desk that tracks incidents, integrates with e-mail and more.
Polar Help Desk Free 4.1

support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. - Customer service requests are fulfilled through Service Level Management processes - Achieve consistent service levels - Balance required service levels against the service cost - Minimize the adverse business impact of

customer support software, technical support, web based help desk, trouble ticket, helpdesk system, online technical support, help desk software, helpdesk, help desk, helpdesk software, computer technical support


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